Shipping Information
Free Local Shipping on Orders over AED 500
For orders below AED 500, a flat AED 25 Shipping Fee will be added for delivery to all Emirates in the U.A.E.
Delivery takes between 1-3 business days. International shipping is not currently available.
Our collection is intentionally small batch, hand produced and ships fresh from our headquarters. We offer expedited courier services for an additional fee. Please email info@magically-holistic.com to enquire.
Magically Holistic takes care in putting together your order and to hand it over to our courier partner. We regret we cannot be held responsible for delays due to courier company issues and issues out of our control.
Despatch details are emailed to you as soon as the order has been handed over to the courier company.
General Terms & Conditions Related to Shipping & Deliveries
- Products purchased during sale period / discounts are not eligible for return or exchange.
- Products purchased prior to sale cannot be exchanged during sale period.
- No refunds are entertained if the customer has provided a wrong or incomplete shipping address.
- No refunds are entertained if there are 3 failed delivery attempts by our shipping agency and/or if the package is refused by the recipient.
- Please ensure that the delivery received is in good condition and has not been tampered with, before you sign off acceptance.
- In case of a defective/quality issue with the product, please retain the original packaging, invoices, labels etc. until our team reviews it. Additionally, please ensure to write "Received Defected" on the delivery receipt when accepting and signing off with the courier partner.
- Magically Holistic is not responsible for any defect caused after delivery.
- Defects due to neglect, improper usage or wrong application will not be covered by Magically Holistic.
Frequently Asked Questions on Shipping & Deliveries
UAE orders are shipped within 2-3 days.
We offer free shipping across the UAE for all orders over AED 500
We do not ship our products outside the UAE at this point.
However, we are working on making Magically Holistic products available internationally in the near future.
Please get in touch with us at the earliest at info@magically-holistic.com.
Magically Holistic products can be purchased exclusively from our website.
Please get in touch with us at the earliest at info@magically-holistic.com.
We do not offer COD payment facility.